Relationship manager Full-time

Infibeam Avenues Limited

Posted By : Infibeam Avenues Limited

Mumbai, Maharashtra (5)Bengaluru, Karnataka (5)Delhi, Delhi (5)


JOB Description:

Be accountable for the entire Relationship Marketing of a growing business

  • Maintaining a strong knowledge of products of the company.
  • Identifying new business opportunity , setting up meeting with new merchants and bringing them on board.
  • Finding out what information, products or services the Merchant requires to meet customer’s needs, providing clear, accurate and relevant information.
  • Assist in the analysis of customer trends to enhance sales and service management process and pre- requirements
  • Sales activity planning, including reviewing existing merchant files to identify sales opportunities Responsibilities
  • Ensuring achievement of sales targets & exploring market potential to increase business.
  • Initiating structures and briefs for new sales-related communication.
  • Achieve business targets in terms of generating revenue, enhancing and upgrading the Merchant relationships.
  • Managing and nurturing the existing relationships to help delivering business volumes.
  • Monitoring merchant performance and ensure healthy performance of Business.
  • Improving the overall Merchant relationship, delivering reliable administrative support and customer service.
  • Coordinating with internal team to ensure end to end process onboarding process is followed.
  • Acknowledging Merchant ly and treating them in a courteous manner.
  • Handle day-to-day team operations of the sales process.
  • Absorb training & development of new techniques and methods to achieve sales targets.


Technical Skill Set Requirement

  • Basic understanding of Programming languages (ASP, JSP,PHP,c# etc.)
  • Good trouble shooting and debugging skills.
  • Knowledge/ Experience in web based and customer side deployment technologies
  • Functional knowledge of banking and billing systems and standards will be a plus point



Role Specific Skills
  • Active Learning
  • Active Listening
  • Administration and Management
  • Category Flexibility
  • Communications and Media
  • Complex Problem Solving
  • Computers and Electronics
  • Coordination
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • Education and Training
  • English Language
  • Fluency of Ideas
  • Inductive Reasoning
  • Information Ordering
  • Instructing
  • Judgment and Decision Making
  • Learning Strategies
  • Management of Personnel Resources
  • Mathematical Reasoning
  • Mathematics
  • Monitoring
  • Near Vision
  • Negotiation
  • Number Facility
  • Oral Comprehension
  • Oral Expression
  • Originality
  • Personnel and Human Resources
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Sales and Marketing
  • Service Orientation
  • Social Perceptiveness
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Writing
  • Written Comprehension
  • Written Expression

Any Graduate