Exec.Assistant Manager - Teleservicing Full-time

IndiaMART Intermesh Pvt Ltd

Posted By : IndiaMART Intermesh Pvt Ltd

Greater Noida, Uttar Pradesh (30)

Key Success factors for an Individual:

 Passion and drive to excel

 Hunger to learn and grow

 Customer Orientation

What the Role involves

:  Position holder will be an individual contributor

 Build and manage productive, professional relationships with clients using telephonic and/or video conversations

 Ensure clients are using and deriving benefit from IndiaMART

 Ensure products/services in client’s e-catalog are accurately defined

 Prompt resolution of client complaints

 Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures

 Daily 10-12 meaningful telephone/video calls with clients Critical Skills of a Suitable Candidate :

 Client handling and application of Tele-sales techniques

 Active listening and understand the business contexts of clients

 Good Verbal and written communication

 Ability to work independently You Can Apply if you have:

 70%+ marks in 10th and 12th

Role Specific Skills
  • Active Learning
  • Active Listening
  • Administration and Management
  • Category Flexibility
  • Clerical
  • Communications and Media
  • Complex Problem Solving
  • Computers and Electronics
  • Coordination
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • Design
  • Economics and Accounting
  • Education and Training
  • English Language
  • Fluency of Ideas
  • Inductive Reasoning
  • Information Ordering
  • Judgment and Decision Making
  • Learning Strategies
  • Management of Personnel Resources
  • Mathematical Reasoning
  • Mathematics
  • Monitoring
  • Near Vision
  • Negotiation
  • Number Facility
  • Operations Analysis
  • Oral Comprehension
  • Oral Expression
  • Originality
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Sales and Marketing
  • Service Orientation
  • Social Perceptiveness
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Writing
  • Written Comprehension
  • Written Expression

Master of Business Administration (MBA) - Any Specialization

Journey