desktop support engineer Full-time

ITMantra TechIntellect Pvt. Ltd.

Posted By : ITMantra TechIntellect Pvt. Ltd.

Mumbai, Maharashtra (3)

IT Skills sets:  OS installation from USB devices or network boot,  VPN client configuration and support for remote users,  Password reset, expiry, new users, deletion of users in active directory,  Printer installation, configuration and support - both USB & Network,  Hardware trouble shooting of desktops & laptops,  Knowledge of components like hard disk, rams, processors, motherboard in computer,  Ticketing tool for call logging & call analysis,  Follow-up with end users to provide status updates,  Coordination with hardware vendors (Dell, Lenovo, HP etc) for online support,  Maintaining IT Asset inventory,  Coordinate with vendors to procure IT related equipment’s or peripherals,  Antivirus support,  Remote session for out of office users,  Familiar with Windows OS & MS Office,  Email setup in MS Outlook (IMAP & POP account knowledge),  Basic network troubleshooting like LAN & Wi-Fi,  User data backup & restore,  Ms office O365 support & experience in teams & Onedrive,  Setting up laptop with projector & conferencing equipment’s  Basic support on Macbook & other Apple devices.  VMware experience

Role Specific Skills
  • Active Learning
  • Active Listening
  • Category Flexibility
  • Complex Problem Solving
  • Computers and Electronics
  • Critical Thinking
  • Deductive Reasoning
  • Design
  • Engineering and Technology
  • English Language
  • Fluency of Ideas
  • Inductive Reasoning
  • Information Ordering
  • Judgment and Decision Making
  • Mathematics
  • Monitoring
  • Near Vision
  • Operations Analysis
  • Oral Comprehension
  • Oral Expression
  • Originality
  • Physics
  • Problem Sensitivity
  • Reading Comprehension
  • Science
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Systems Analysis
  • Systems Evaluation
  • Writing
  • Written Comprehension
  • Written Expression

Any Graduate

any gradute

  • MEDICLAIM
  • GROUP ACCIDENTAL POLICY
  • GRATUITY AS PER GRATUITY ACT

Journey