desktop support engineer Full-time

ITMantra TechIntellect Pvt. Ltd.

Posted By : ITMantra TechIntellect Pvt. Ltd.

Mumbai, Maharashtra (1)

IT Skill sets:

OS installation from USB devices,

MS Office Ver 2016 & O365 experience

VPN client configuration and support for remote users,

Password reset, expiry, new users, deletion of users in active directory

Printer installation, configuration and support - both USB & Network,

Hardware trouble shooting of desktops & laptops,

Ticketing tool for call logging & call analysis,

coordination with hardware vendors for online support,

Maintaining IT Asset inventory,

Antivirus support,

Remote session for out of office users,

Familiar with Windows OS & MS Office,

Email setup in MS Outlook (IMAP & POP account knowledge),

Basic network troubleshooting like LAN & Wi-Fi

 

Role Specific Skills
  • Active Learning
  • Active Listening
  • Category Flexibility
  • Complex Problem Solving
  • Computers and Electronics
  • Critical Thinking
  • Deductive Reasoning
  • Design
  • Engineering and Technology
  • English Language
  • Fluency of Ideas
  • Inductive Reasoning
  • Information Ordering
  • Judgment and Decision Making
  • Mathematics
  • Monitoring
  • Near Vision
  • Operations Analysis
  • Oral Comprehension
  • Oral Expression
  • Originality
  • Physics
  • Problem Sensitivity
  • Reading Comprehension
  • Science
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Systems Analysis
  • Systems Evaluation
  • Writing
  • Written Comprehension
  • Written Expression

Any Graduate

any Gradutation

  • MEDICLAIM
  • GROUP ACCIDENTAL POLICY
  • GRATUITY AS PER GRATUITY ACT

Journey