Desktop Support Engineer-Fresher

Posted by:

Hoopoe Infoedge Pvt Ltd

Location:

Chennai, Tamil Nadu (10)

0 Yr

300,000 to 350,000 / Annually

Posted: days ago

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Job Highlights

Role

Industry

Information Technology and Services

Job Type

Full-time

Openings

Applicants

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Closing soon

Job Overview

Job Title: Desktop Support Engineer (Fresher)

We are seeking a motivated and detail-oriented Desktop Support Engineer (Fresher) to join our IT team. The candidate will be responsible for providing first-level technical support to end-users, ensuring smooth functioning of desktop systems, laptops, and related IT equipment.

Key responsibilities include installing, configuring, and troubleshooting hardware, software, and operating systems (Windows/Mac). The role involves responding to user queries, resolving issues via phone, email, or in person, and maintaining IT assets and documentation. The candidate should have basic knowledge of networking concepts (LAN/WAN), printers, antivirus tools, and ticketing systems.

The ideal candidate should possess strong problem-solving skills, good communication abilities, and a customer-focused approach. A degree or diploma in Computer Science, IT, or a related field is preferred. Certifications such as CompTIA A+ or basic Microsoft certifications will be an added advantage.

This role offers excellent learning opportunities and exposure to real-time IT support operations in a professional environment.

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Any Graduate

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