Customer Experience Executive - Tele Caller Outbound Full-Time

HDFC ERGO GENERAL INSURANCE COMPANY LIMITED

Posted By : HDFC ERGO GENERAL INSURANCE COMPANY LIMITED

Chennai, Tamil Nadu (50)Mumbai, Maharashtra (50)Noida, Uttar Pradesh (50)

  • Should be good in analyzing customer’s need of insurance and assisting him buying the best plan (On Call)
  • High Level of Target Orientation of accomplishing weekly / Monthly target independently
  • Should be open to work six days in a week and weekly off would be on roster basis
  • Should be Insightful
  • Ensuring no miss-selling / unethical practices in the processes
  • Good understanding and adherence of quality metrics and processes

  • Active Listening
  • Administration and Management
  • Category Flexibility
  • Communications and Media
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • Education and Training
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Law and Government
  • Mathematical Reasoning
  • Mathematics
  • Near Vision
  • Negotiation
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Sales and Marketing
  • Service Orientation
  • Social Perceptiveness
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Time Management
  • Transportation
  • Writing
  • Written Comprehension
  • Written Expression

Any Graduate

Higher Secondary

  • Should be proficient & spontaneous in Hindi / English / For chennai Location - Tamil is preferred
  • Should be passionate for growth and Incentive
  • Should not be more than 30 years of age
  • Should be vaccinated ( Covid )
  • Should be open to work from office
  • Salary offered from 2.4 -3.5 CTC (Depending on qualification and experience )
  • 6 Month – 3 Year in Health Insurance / Digital Sales Insurance. (Not mandatory )
  • Sales in BPO industry preferred

Journey

  • Annual Leaves
  • PF
  • Gratuity
  • Insurance Coverage
  • Incentives
  • On rolls with HDFC Ergo