Guest Relation Executive

Full-time

Good Flippin Foods Private Limited

Posted By : Good Flippin Foods Private Limited

Pune, Maharashtra (10)

Job Summary

  1. Greet every guest upon arrival and welcome them into the restaurant
  2. Be a Dine-in expert, encouraging guests to understand Menu and assist with any questions
  3. Be knowledgeable about the mobile app and all its capabilities ie. Mobile ordering, offers, nutritional info etc.
  4. Support service staff with bringing table service orders out and serving out-of-sequence orders to guests
  5. Anticipate guests needs in order to create a stress-free environment
  6. Engage in “Hygiene-checks”, intercepting almost any guest complaints
  7. Create “WOW” moments for families and children using tools such as standee Photos, games, etc.
  8. Support dining room staff in ways that also help create connections with guests and keep the dining room spotless.
  1. 0-5 years of food and beverage service industry experience required
  2. Ability to work flexible hours, including nights and weekends
  3. Strong interpersonal and communication skills
  4. Excellent leaderships skills
  5. Problem-solving skills.
  6. The ability to priorities and juggle multiple responsibilities

Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Graduate

Journey