Customer Support Executive

Full-time

Emrold Management Services Private Limited

Posted By : Emrold Management Services Private Limited

Lucknow, Uttar Pradesh (200)

Full Time Profile: Customer Support Executive ( Blended Profile )

Location - Hazratganj , Lucknow

Qualification - 12th/ Graduate

Salary - 12,000 - 15,000/( In hand )

Experience - Fresher & Experience both apply

  • 70% Chat & 30% Calling
  • Log in hours: 8 hours login and 1 hour break Shift timings.
  • Rotational shift ( 6 days working with 1 rotational week off)

Notes:

* Excellent communication skills

* Candidates should be fluent in English.

Role & Responsibilities:-

* Handling customers

* Solving queries.

 

Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Graduate

Secondary

12th/ Any Graduate.

Journey