Customer Support Executive – Voice / Email / Chat

Job Overview

Job Roles / Processes:

• Customer Support Executive – Voice / Email / Chat

Eligibility:

• 12th Pass / Any Graduate

• Pass-Out Years: 2023, 2024, 2025 & 2026

• Freshers and eligible candidates are welcome

Selection Process:

• HR Interview

• Operations Interview

• Client Interview

Compensation Offered:

• ₹17,000 to ₹25,000 per month

• Final salary will be decided based on interview performance, candidate skill set, and job location

Job Summary

Candidates will handle Voice, Email, and Chat-based Customer Support, Sales, and Collections processes for leading Banking, Retail, and Service clients while ensuring high-quality customer experience.

Key Responsibilities

• Handling customer interactions via calls, email, and chat

• Understanding customer requirements and providing end-to-end solutions

• Supporting sales and collections activities as per process guidelines

• Maintaining accurate documentation and quality standards

• Adhering to SOPs and compliance requirements

• Coordinating with team leaders and internal teams

• Managing customer concerns professionally and effectively

We strongly believe this opportunity will provide your students with valuable industry exposure, professional training, and long-term career growth with Digitide Solutions.

Kindly let us know your interest and preferred dates to proceed further. We look forward to a positive response and a successful association with your institution.