System Administrator

Job Overview

Roles and Responsibilities :

Desktop & Laptop Support

Assist in setting up new Windows PCs and MacBooks

Help users troubleshoot common issues (slow performance, soware errors)

Email & Collaboration Tools

Learn to configure Outlook and Office 365 accounts

Support simple video calls on Zoom or Microso Teams

Basic Networking

Assist with connecting devices to switches and Wi-Fi

Help check network cables and basic router settings

Server & Backup Assistance

Observe and help with file-server backups (e.g., Synology)

Learn to monitor backup logs and report any failures

Security & Maintenance

Update the antivirus on the computers

Assist in basic firewall checks under supervision

Cloud Fundamentals

Gain exposure to AWS console tasks (e.g., starting/stopping instances)

Help manage user accounts in Google Workspace

Developer Environment Setup

Install development tools and software (IDEs, compilers, libraries) on developer machines

Configure environment variables and required dependencies

GitLab Maintenance

Assist in basic GitLab administration: create projects, manage user access

Monitor repository health and help troubleshoot CI/CD pipeline issues

Job Requirements :

0.6–2 years of experience in IT Support, System Administration, or related field.

Strong understanding of desktop and laptop support for Windows and Mac systems.

Proficiency in Outlook, Office 365, and basic collaboration tools like Zoom and Microsoft Teams.

Good knowledge of networking fundamentals such as TCP/IP, Wi-Fi, switches, and routers.

Exposure to server backup activities, backup log monitoring, and basic troubleshooting.

Basic knowledge of security tasks, such as antivirus updates and firewall checks.

Basic understanding of AWS console tasks and Google Workspace user management.

Ability to install and configure development tools, software, and environment variables on user machines.

Basic knowledge of GitLab administration, user access management, and CI/CD troubleshooting.