Customer Care Executive Full-time

Codare Infotech

Posted By : Codare Infotech

Pune, Maharashtra (50)

Hiring!!! Hiring!!! Hiring!!!

Urgent requirement for CUSTOMER CARE EXECUTIVE

For Graduate and Undergraduate

Job location: Pune

Experience: 0 to 1 year

No. of position: 50 CCE – 12K TO 25K + INCENTIVES (FOR EXP DEPEND ON INTERVIEW & LAST DRAWN)

Office Time: 10 AM TO 7PM (DAY SHIFT)

If You Are Interested In Job Opening please contact us on 7020898561.

Job Description

Make Cold Calls to Customers.
Handle The Outbound Calls. Training Will Be Provided to The Candidate.
Candidates Should Be Good in Read and Write and Speak in English, Hindi and Marathi.
Need To Call on The Data Provided.
Generate Leads and Do the Further Process.
Maintain an updated knowledge of the organization's products, services, and customer service policies.
Document customer interactions when necessary, compiling documents and forwarding information to interested parties.
Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits.
Ability to maintain a calm and polite manner in stressful situations.
Willingness to cooperate with customers and management to resolve any issues that may arise.

Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Higher Secondary

Secondary

Journey