Technical Support Engineer Intern– AVC (Autonomous Valve CFD)Full-time

Job Description

We’re looking for a motivated and technically proficient individual to join our team as Technical Support Engineer for AVC, our AI-powered, cloud-based CFD platform built specifically for valve manufacturers. This role is critical in bridging the gap between our sales team, engineering team, and clients—ensuring that potential and existing customers clearly understand the value and capabilities of AVC
 

Key Responsibilities 

• Manage post-demo follow-ups and assist with basic technical troubleshooting in coordination with the CFD team.
• Conduct bench marking studies and support client simulation case setups using AVC. 
• Assist with customer onboarding and training by guiding users through the app’s workflow, features, and performance insights Maintain and update CRM entries, internal documentation, and records of client interactions.
• Collaborate with the Sales and Product teams to understand client needs and propose appropriate technical solutions using AVC.
• Participate in trade shows, webinars, and virtual product demos as needed

Requirements

• Bachelor’s or Master’s degree (pursuing or recently completed) in Mechanical Engineering, Aerospace, or a related field.
• Familiarity with CFD principles and tools such as OpenFOAM, ANSYS Fluent, STAR-CCM+, or similar software.
• Strong communication and presentation skills with a customer-first mindset.
• Ability to explain technical concepts to non-technical stakeholders.
   
• Strong documentation skills and the ability to track and manage multiple support cases simultaneously

Good to Have

• Experience with valve design and familiarity with standards such as API 6D, API 598, ASME B16.34, ASME B31.3, ISO 5208, etc. 
• Prior experience in technical pre-sales, application engineering, or customer support roles

Benefits

• Opportunity to work with a dynamic and fast-paced engineering IT organization.
   
• Be part of a company that is passionate about transforming product development with technology.