Telesales Executive Full-time
Calling24o7 BPO Services Pvt. Ltd.
Posted By : Calling24o7 BPO Services Pvt. Ltd.
Pune, Maharashtra (50)
JOB DESCRIPTION (Outbound Sales Proces)
Calling potential customers to persuade them to purchase company products and services.
Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
Developing and sustaining solid relationships with customers to encourage repeat business.
Using sales scripts proffered by the company to drive sales and respond to customer rejections.
Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Go the “extra mile” to meet sales quota and facilitate future sales
Ability to learn about products and services and describe/explain them to prospects
Good fluency in English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints.
Proven experience working as a telesales executive.
Willing to work in Rotational shifts and Rotational week off.
Undergraduates/Freshers can also apply. Must have completed 18yrs of Age.
Being competitive and willing to work under pressure.
Job Type: Full-time
Role Specific Skills
- Active Listening
- Administration and Management
- Category Flexibility
- Communications and Media
- Critical Thinking
- Customer and Personal Service
- Deductive Reasoning
- Education and Training
- English Language
- Inductive Reasoning
- Information Ordering
- Law and Government
- Mathematical Reasoning
- Near Vision
- Oral Comprehension
- Oral Expression
- Problem Sensitivity
- Reading Comprehension
- Sales and Marketing
- Service Orientation
- Social Perceptiveness
- Speech Clarity
- Speech Recognition
- Time Management
- Written Comprehension
- Written Expression
- Any Graduate.
- Should be over 18yrs of age. Max age is 40yrs of age.
- Should be able to comprehend and speak well in English in order to undertand and excel in the process.
- Should be able to have basic knowledge of mathematics. (For ex Avg & Interest).
- Any Insurance educational background or prior work experience in Outbound Voice Sales(Insurance, Credit Card Sale, Loan etc.) will be an added advantage.
- Preferred langauge (English, Hindi & Marathi). Any regional language apart from Marathi will be an added advantage.
- Provident Fund