Telemarketing Executive

Job Overview

ore Responsibilities

• Outbound Calling: Initiating calls to potential leads generated from marketing campaigns to introduce insurance products.
• Sales & Conversion: Persuading prospects to purchase policies or scheduling appointments with advisors.
• Product Explanation: Clearly explaining policy benefits, coverages, premiums, and terms to clients.
• Lead Management: Following up with interested prospects and maintaining a robust sales pipeline.
• Data Management: Accurately updating client information, notes, and interaction history in CRM software.
• Query Resolution: Handling customer complaints, objections, and inquiries professionally.
• Target Achievement: Meeting daily, weekly, or monthly call volume and sales targets. 

Skills and Requirements

• Communication: Excellent verbal skills in English and local languages, with persuasive ability.
• Experience: Previous experience in telecalling, telesales, or customer service, preferably in insurance.
• Technical Skills: Proficiency in CRM tools and basic computer literacy.
• Attributes: High motivation, resilience to rejection, and a customer-centric approac

An insurance telecaller drives sales by reaching out to potential clients, explaining insurance products (health, life, motor), and closing sales or booking consultations. They maintain customer data in CRM systems, follow up on leads, and address inquiries to meet performance targets. Key roles include persuasive communication and providing excellent customer service