Experienced Desktop Support Engineer

Full-time

CMS IT SERVICES PRIVATE LIMITED

Posted By : CMS IT SERVICES PRIVATE LIMITED

Mumbai, Maharashtra (3)

  • Responding to client support requests.
  • Contacting clients to find out the nature of the problem.
  • Troubleshooting hardware and software issues.
  • Installing and maintaining hardware and computer peripherals
  • Installing and upgrading operating systems and computer software.
  • Troubleshooting networking and connection issues.
  • Advising on software or hardware upgrades.
  • Provides instructions or directly sets up desktop hardware
  • To set up and test desktop computer peripherals
  • Conduct remote desktop troubleshoot to end-users along with documentation ticket maintenance.
  • DNS , DHCP and Active Directory
  • What is PST/ OST
  • Have you work on Office 365 - Outlook, excel, PowerPoint, one drive.

Role Specific Skills
  • Active Learning
  • Active Listening
  • Administration and Management
  • Complex Problem Solving
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • Engineering and Technology
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Judgment and Decision Making
  • Monitoring
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Problem Sensitivity
  • Reading Comprehension
  • Selective Attention
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Systems Analysis
  • Telecommunications
  • Troubleshooting
  • Written Comprehension
  • Written Expression

Any Graduate

Journey