Telecaller Full-time

CANTIK TECHNOLOGIES PRIVATE LIMITED

Posted By : CANTIK TECHNOLOGIES PRIVATE LIMITED

Bengaluru, Karnataka (1)

Responsibilities :

- Cold call people and use scripts to provide information about product's features, prices, etc..

- Answer incoming calls from prospective customers.

- Persuade the customer to buy by demonstrating how the product and the services meet their needs.

- Record the customer's personal information accurately in a computer system.

- Deal with complaints or doubts to safeguard the company's reputation.

- Go the "extra mile" to meet sales quota and facilitate future sales

- Keep records of calls and sales and record useful information.

Requirements and skills :

- Secondary education is a must.

- Proven experience as a telemarketer (people with experience in water purifier telemarketing field preferred )

- Working knowledge of relevant computer programs (e.g. Excel, Mail etc)

- Excellent communication and presentation skills

- Proficiency in English and Kannada is mandatory (Hindi is an added advantage).

- Skilled in negotiation and dealing with complaints.

- Persistent and results-oriented.

- Patient and able to handle customer rejection.

- Hindi /English and Kannada speaking Must

Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Graduate

Holding Certification on Customer Relationship Management is an added advantage.

Journey