Quality Analyst Full-time

Brocus IT Solutions pvt ltd

Posted By : Brocus IT Solutions pvt ltd

Navi Mumbai, Maharashtra (2)

Roles and responsibilities :

* Candidate must develop and execute test plans to ensure that all objectives are met.

* Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.

* Identify and remedy defects within the production process.

 Candidate should be well versed with QC tools and methodologies.

*Proficient with MS office and reports.

*Provide Feedback and suggestions for Process improvement and Drive Quality Initiatives.

2) Required Skills :

* Candidate must be comfortable working in night shift and work from office.

*Excellent written and verbal communication.

 Candidates must conduct audits as per defined guidelines and sampling for transaction monitoring

. * Candidate from international background are preferred

. *To drive process improvement initiatives.

* Identify gaps, provide feedback, call calibration and refresher sessions to agents and create audit reports.

*Shift Time - Evening 7.30 pm to Morning 5.00 am.

Role Specific Skills
  • Active Learning
  • Active Listening
  • Administration and Management
  • Clerical
  • Complex Problem Solving
  • Computers and Electronics
  • Coordination
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • Economics and Accounting
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Instructing
  • Judgment and Decision Making
  • Management of Financial Resources
  • Management of Material Resources
  • Management of Personnel Resources
  • Mathematics
  • Monitoring
  • Near Vision
  • Negotiation
  • Oral Comprehension
  • Oral Expression
  • Personnel and Human Resources
  • Persuasion
  • Problem Sensitivity
  • Production and Processing
  • Public Safety and Security
  • Reading Comprehension
  • Sales and Marketing
  • Service Orientation
  • Social Perceptiveness
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Time Management
  • Writing
  • Written Comprehension
  • Written Expression

Any Graduate

Higher Secondary

1-2yrs On paper International Exp

  • Free Dinner facility
  • Medclaim (20L Accidental & 5L Health)
  • Attendance Bonus