Telesales Executive

Job Overview

Job Role - Telecaller 

 

Telecaller Responsibilities

 

Outbound Calls: Making calls to potential customers to introduce products, services, or set up appointments.

Lead Generation & Sales: Persuading prospective customers to purchase or take desired actions, often to meet set targets.

Customer Service: Answering inbound inquiries, resolving complaints, and providing information.

CRM Data Management: Recording call details, updating customer information, and managing records in a CRM system.

Follow-ups: Following up on leads generated by marketing campaigns.

 

Common Requirements & Skills

Communication: Excellent verbal communication and interpersonal skills, with proficiency in local languages and Hindi/English.

Experience: Freshers

Tech Savvy: Basic computer literacy and familiarity with CRM software.

Soft Skills: Strong, patient, persuasive, and able to handle rejection.

 

Qualifications

High school diploma or equivalent; additional qualifications in communications or marketing are a plus

Excellent verbal communication skills.

Ability to handle rejection and stress in soliciting customers.

Strong listening and problem-solving skills.

Ability to work independently and as part of a team.

Preferred Qualifications

• Any Graduates