Job Summary

  • The BDA will be responsible for nurturing relationships with existing clients, ensuring customer satisfaction, and driving business growth. This role involves handling escalations, creating proof of concepts (POC), and coordinating with various stakeholders to optimize client engagement and business retention.

     

    Key Responsibilities:

    • Maintain and grow relationships with existing clients and to ensure retention and long-term partnerships.
    • Identify New clients and capitalize on opportunities.
    • Act as the primary point of contact for key clients, addressing concerns and ensuring a seamless experience.
    • Handle escalations efficiently, providing timely resolutions and maintaining client trust.
    • Develop and present Proof of Concepts (POC) to demonstrate solutions that meet client needs.
    • Work closely with internal teams, including sales, operations, and customer service, to streamline client interactions.
    • Analyze client feedback and market trends to improve service offerings.
    • Prepare reports and presentations on account performance and business growth strategies.

Role Specific Skills

  • Active Learning
  • Active Listening
  • Administration and Management
  • Category Flexibility
  • Communications and Media
  • Complex Problem Solving
  • Computers and Electronics
  • Coordination
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • Education and Training
  • English Language
  • Fluency of Ideas
  • Inductive Reasoning
  • Information Ordering
  • Instructing
  • Judgment and Decision Making
  • Learning Strategies
  • Management of Personnel Resources
  • Mathematical Reasoning
  • Mathematics
  • Monitoring
  • Near Vision
  • Negotiation
  • Number Facility
  • Oral Comprehension
  • Oral Expression
  • Originality
  • Personnel and Human Resources
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Sales and Marketing
  • Service Orientation
  • Social Perceptiveness
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Writing
  • Written Comprehension
  • Written Expression

    • Basic Qualifications

    • Any Graduate
    • Master of Business Administration (MBA) - Any Specialization

    Preferred Qualifications

    • Candidates who have taken the following assessments will be given preference.

      1. TCS iON NPT - Business Development Executive

      2. TCS iON NPT - Customer Relationship Management

       

      Skills :

      • Bachelor’s degree in Business, Marketing, or a related field.
      • Experience in account management, client relations, or sales, preferably in   E-Commerce or the EV industry.
      • Strong communication skills in Hindi, Telugu and English 
      • Basic proficiency in Microsoft Excel for data analysis and reporting.
      • Problem-solving and conflict resolution skills to handle client concerns effectively.
      • Ability to work collaboratively with cross-functional teams and stakeholders.
      • Strong negotiation and relationship-building skills

    Journey

    • Application Date

      2025-06-19 00:00:00.0 - 2025-07-02 00:00:00.0

    Similar Jobs

    Microsoft Full Stack Engineer

    Joomla Development Private Limited

    Hyderabad

    Junior Developer

    TCS Consulatancy Services

    Bengaluru, Karnataka

    Software Engineer Level 1

    Digital Ocean Private Limited

    Bengaluru, Karnataka

    `