Associate Consultant

Full-time

BTW VISA SERVICES (INDIA) PRIVATE LIMITED

Posted By : BTW VISA SERVICES (INDIA) PRIVATE LIMITED

Pune, Maharashtra (2)

Roles & Responsibilities:
● Communicate effectively with clients via phone, email, and other channels to understand
their service needs.
● Provide expert consultation on attestation, apostille, and translation services, including
process guidance and documentation requirements.
● Offer step-by-step support to clients throughout the service lifecycle, ensuring clarity and
transparency.
● Proactively follow up with inquiries and work towards converting leads into confirmed
business.
● Coordinate logistics for the pickup and handling of client documents, ensuring timely and
secure transfers.
● Deliver regular updates to clients regarding the status of their requests, maintaining trust
and satisfaction.
● Ensure service delivery meets the company’s quality standards, with consistency and
accuracy.
● Address client feedback and queries ly, ensuring effective resolution and
continuous improvement.
● Collaborate closely with internal departments (operations, logistics, customer service,
etc.) to ensure seamless end-to-end service execution.

Role Specific Skills
  • Active Learning
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Coordination
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Geography
  • Information Ordering
  • Judgment and Decision Making
  • Near Vision
  • Negotiation
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Sales and Marketing
  • Selective Attention
  • Service Orientation
  • Social Perceptiveness
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Telecommunications
  • Transportation
  • Writing
  • Written Comprehension
  • Written Expression

Any Graduate

Bachelor of Arts (B.A) - Any Specialization

BTW Visa Services (India) Pvt Ltd a pioneer core visa company established in 2011, with its first office in Pune and now expanded in Mumbai and Ahmedabad as a travel agency with core visa specialization. Founded as a pioneer and dedicated visa agency in Pune, over the years grown and recognised as best visa agency in pune for all the travel services. Now we are one of the best visa assistance service providers in in India. Successfully operational in visa services, by rightly consulting a traveller in terms of visa facilitation/documentation. The tedious process to apply for a visas is been rightly assisted and facilitated, driven by a team of visa experts.

Journey