Desktop Support Engineer

BN DIGITECH PRIVATE LIMITED

Navi Mumbai, Maharashtra (5)

1-2 Yrs

250,000 to 300,000 / Annually

Posted: days ago

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Job Highlights

Role

Job Type

Full-time

Industry

Information Technology and Services

Openings

Applicants

Apply Before

Closing soon

Job Overview

Job Role - Desktop Support Executive

Job Description -

Ensure prompt response to client support requests as a desktop engineer

Deep dive into the issues faced by the client, be it remotely or in personInstall and upgrade operating systems and networks that are relevant to a specific user’s needs

Update and get senior desktop engineers up to speed on hardware and software-related encounters

Provide basic training to the computer users to help them diagnose and overcome common problems that they might encounter

Record and document technical issues in the form of logs

Follow up with the users to ensure maximum functionality of their computer systems

Skills -

Bachelor’s degree in computer science, information technology or a related discipline

Prior experience working as a desktop support engineer, support technician or in a similar role

Up-to-date knowledge of computer systems, be it hardware, software or networks

Outstanding problem-solving skills with the ability to communicate to end users and the stakeholders of the company

Experience in installing, monitoring and maintaining hardware/software within computer systems

Prior knowledge in cloud computation, scripting languages, and IT projects

Exposure to customer service

Preferred Qualifications

Bachelor’s degree in computer science, information technology or a related discipline

Prior experience working as a desktop support engineer, support technician or in a similar role

Up-to-date knowledge of computer systems, be it hardware, software or networks

Key Skills

1/5 of your skills match for this job

Role-Specific

Qualification

Bachelor of Computer Science (B.C.S)
Bachelor of Technology (B.Tech) - Information Technology

Benefits

Eligibility

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