Telesales Executive Full-time



Bengaluru, Karnataka (3)

Key Responsibilities:

1. Customer Engagement: Initiate outbound calls to prospective customers, effectively communicate the benefits and features of our education loan products, and address their inquiries.

2. Sales Pitch: Craft persuasive sales pitches tailored to individual customer needs, emphasizing the advantages of our loan products, interest rates, and repayment options.

3. Consultative Sales: Understand the unique financial requirements of customers and recommend suitable loan solutions from our product portfolio.

4. Application Guidance: Assist customers in completing loan applications, collect necessary documentation, and ensure a seamless application process.

5. Follow-up: Maintain a system for lead tracking, follow up with potential customers, and nurture relationships to increase conversion rates.

6. Compliance: Adhere to all regulatory and compliance guidelines when discussing and processing loan applications.

7. Product Knowledge: Stay updated on the company's education loan offerings, policies, and industry trends to provide accurate information to customers.

8. Achieve Sales Targets: Meet or exceed sales targets and KPIs to contribute to the company's growth and success.

9. Record Keeping: Maintain accurate records of customer interactions and sales activities in the company's CRM system.

Qualifications: • Previous experience in sales, telemarketing, or telecalling, preferably in the financial or educational sector.

• Strong communication and interpersonal skills.

• Adept at explaining complex financial concepts in a simple and understandable manner.

• Knowledge of education loan products and the education sector is a plus.

• Excellent phone etiquette and customer service skills.

• Goal-oriented and self-motivated.

• Familiarity with CRM software is an advantage

Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Graduate