Office Assistant

Job Overview

Job Role - Back Office Executive

Objectives of this role

• Provide constant administrative and managerial support to the employees within the scope of the back office executive role
• Process customer orders through backend executive work in a time-efficient and accurate manner
• Bridge the gap between the management and the front-office executives
• Assist in day-to-day operations to make the workflow smooth and seamless
• Support and assist the sales teams

Responsibilities

• Coordinate and monitor all day-to-day activities in the office 
• Record all the office data and maintain the databases and documentation of the same
• Deal with customer complaints and bring them to the attention of the stakeholders if required
• Manage office equipment and supplies 
• Work on activities such as performing market research and processing this research data as a backend executive  
• Schedule appointments, organise staff meetings and update calendars based on the same
• Assist with inventory control and keep track of the stockpile and supplies

Required skills and qualifications

• Proficiency in MS Office suite, which includes Word, Excel and PowerPoint 
• Solid organisational skills, with the ability to multi-task and work under tight deadlines
• Prior experience working as a back office executive, or any backend executive job
• Understanding of administrative processes, and customer service