CUSTOMER SERVICE EXECUTIVE-MALAYALAM

Full-time

Autosense Private Limited

Posted By : Autosense Private Limited

Chennai, Tamil Nadu (10)

Role:

·         To ensure that customer needs are fully met on every call through the achievement of quality and service targets and the delivery of first-class customer service.

·         Continually meet or exceed daily and monthly targets.

·         Develop and sustain solid relationships with customers to encourage repeat business.

·         Maintaining all documentation that pertains to the above responsibilities

·         Develop and sustain solid relationships with customers to encourage repeat business. 

Responsibility

·         To ensure that each customer receives a high-quality experience of professional service thus achieving your call quality targets.

·         To be a successful Product Advisor

·         Ultimately, a top-performing Product Advisor is the one who follows scripts and demonstrate exceptional communication, negotiation skills, and deliver a great customer experience.

Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Graduate

Journey