CUSTOMER SERVICE EXECUTIVE-MALAYALAM
Full-timeAutosense Private Limited
Posted By : Autosense Private Limited
Chennai, Tamil Nadu (30)
Role:
· To ensure that customer needs are fully met on every call through the achievement of quality and service targets and the delivery of first-class customer service.
· Continually meet or exceed daily and monthly targets.
· Develop and sustain solid relationships with customers to encourage repeat business.
· Maintaining all documentation that pertains to the above responsibilities
· Develop and sustain solid relationships with customers to encourage repeat business.
Responsibility
· To ensure that each customer receives a high-quality experience of professional service thus achieving your call quality targets.
· To be a successful Product Advisor
· Ultimately, a top-performing Product Advisor is the one who follows scripts and demonstrate exceptional communication, negotiation skills, and deliver a great customer experience.
Role Specific Skills
- Active Listening
- Clerical
- Computers and Electronics
- Critical Thinking
- Customer and Personal Service
- Deductive Reasoning
- English Language
- Inductive Reasoning
- Information Ordering
- Near Vision
- Oral Comprehension
- Oral Expression
- Persuasion
- Problem Sensitivity
- Reading Comprehension
- Service Orientation
- Speaking
- Speech Clarity
- Speech Recognition
- Written Comprehension
- Written Expression
Any Graduate