Job Summary

  • Job description

    Core responsibilities

    • Troubleshooting and support: Responding to user tickets, diagnosing and resolving hardware, software, and network issues, and escalating problems when necessary.
    • Installation and configuration: Installing, configuring, and upgrading operating systems, software applications, and hardware components like memory and network cards.
    • System maintenance: Performing ongoing maintenance to ensure smooth operation, which includes preparing for future desktop needs.
    • Remote and on-site support: Providing technical assistance to users at their location or remotely, as well as managing on-boarding of new employees with their new workstation setup.
    • Monitoring and documentation: Monitoring desktop infrastructure, documenting technical issues and their resolutions, and logging support requests.
    • Customer service: Communicating with users to understand their issues, providing basic training, and ensuring prompt and professional service

    Interested candidate can apply on 8291123111 WhatsApp or can call directly .

Role Specific Skills

  • Active Learning
  • Active Listening
  • Complex Problem Solving
  • Computers and Electronics
  • Critical Thinking
  • Deductive Reasoning
  • Engineering and Technology
  • English Language
  • Flexibility of Closure
  • Fluency of Ideas
  • Inductive Reasoning
  • Information Ordering
  • Judgment and Decision Making
  • Mathematics
  • Monitoring
  • Near Vision
  • Operations Analysis
  • Oral Comprehension
  • Oral Expression
  • Problem Sensitivity
  • Programming
  • Quality Control Analysis
  • Reading Comprehension
  • Speaking
  • Speech Recognition
  • Systems Analysis
  • Writing
  • Written Comprehension
  • Written Expression

    • Basic Qualifications

    • Any Graduate

    Journey

    • Application Date

      2025-10-29 00:00:00.0 - 2026-01-27 00:00:00.0

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