Center Manager

Full-time

AIS Windshield Experts

Posted By : AIS Windshield Experts

Central Delhi, Delhi (10)

Role & Responsibilities

•     Achieve Sales Target

•     Ensure Profitability

•     Centre Expense within budgets

•     Ensure NPS Target

•     Resolution of customer complaints

•     Adherence of centre SOP

•     Monitoring and Reporting market trends

 

Qualifications

•     Strong leadership and management skills

•     Excellent problem-solving and decision-making skills

•     Ability to work under pressure and handle customer complaints professionally

•     Bachelor's degree or equivalent

•     2+ years Experience in the automotive industry or service industry is preferred

 

Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Graduate

Journey