Customer Service Representative- International Voice Process Full-time

ADECCO INDIA PRIVATE LIMITED

Posted By : ADECCO INDIA PRIVATE LIMITED

Bengaluru, Karnataka (200)

Responsibilities:

  • In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines.
  • Candidate expected interactions are within Candidate team and direct supervisor.
  • Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work.
  • Candidate will need to be well versed with basic statistics and terms involved in the day-to-day business and use it while discussing with stakeholders.
  • Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required.

Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work

 

  • Location - Return to office (work from office mandatory) – therefore Bangalore based candidates ONLY.
  • Level – 12
  • Shift time - Mandatory working in Night Shift (US / UK Shift)
  • Working days - Rotational work week” (Should be flexible to work for 6 day a week as per business requirement)

Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Graduate

Journey