TECHNICAL SUPPORT EXECUTIVE
AABASOFT TECHNOLOGIES (INDIA) PRIVATE LIMITED
- Kochi, Kerala (10)
0 Yr
10,000 to 12,000 / Monthly
Posted: days ago
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Job Highlights
Role
Industry
- Information Technology and Services
Job Type
Full-time
Openings
Applicants
Apply Before
Closing soon
Job Overview
TECHNICAL SUPPORT EXECUTIVE
Need strict Adherence to time/duty schedules
Adherence to the policies of the company
Answer mails and follow up or escalate if necessary
Proper technical solutions to queries should be done
Make calls and tag call records for necessary actions which may differ in the type of process
To handle mails within the prescribed agreement as per the update from the TL
Complete resolution to each query to be made by follow up’s if necessary
To maintain quality of mails & calls
To handle the calls within the prescribed SLA
To maintain quality of calls
Need to be updated with the current product and process information’s
Must follow proper dress code and floor discipline
Job Descriptions will be subjected to change on changes to the process
Languages required: Malayalam
Shift: (8 AM – 5 PM), (9 AM- 6 PM), (12 PM – 9 PM), (1 PM – 10 PM), (3 PM – 12 AM)
Salary: 10000- 12000
Qualification: Any Degree/Diploma
Qualification
- Any Diploma
- Any Graduate
Benefits
Eligibility
Job posted by
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Journey
1
Application Date
2026-05-20 00:00:00.0
2026-07-15 00:00:00.0
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