Telemarketing ExecutiveFull-time

Job Summary: We are seeking a dynamic and persuasive Telemarketing Executive to join our team. The ideal candidate should be a graduate with 0 to 2 years of experience in telemarketing or a related field. You will be responsible for reaching out to potential clients, generating leads, and achieving sales targets. This role offers the opportunity to work in a fast-paced environment and develop your communication and sales skills.

Key Responsibilities:

• Lead Generation: Make frequent outbound calls to potential customers (cold calling) for various loan products (Personal, Home, Business, etc.).
• Product Promotion: Effectively explain loan features, benefits, and terms to prospective clients.
• Customer Qualification: Ask probing questions to understand financial needs and qualify leads for specific loan products.
• Appointment Setting: Schedule appointments for the sales team (Field Officers/Sales Managers) for further processing.
• Database Management: Maintain accurate records of all calls, customer interactions, and lead statuses in a CRM system.
• Target Achievement: Consistently meet or exceed monthly and quarterly lead generation and conversion targets.
• Follow-up: Conduct timely follow-ups with prospects to nurture leads and assist in conversion.
• Complaint Handling: Address basic customer queries and objections professionally. 

Qualifications & Skills:

• Experience: Previous experience in telecalling, sales, or customer service, ideally in financial products.
• Communication: Excellent verbal communication, persuasion, and convincing skills in relevant languages (e.g., Hindi, English, Marathi).
• Orientation: Strong, target-oriented mindset with a drive to achieve sales goals.
• Technical: Familiarity with CRM software and MS Office.
• Personal: Self-motivated, patient, resilient, good listener, and ability to handle pressure/rejection.