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IT - as - a Service

iON is a strategic unit of Tata Consultancy Services focused on Manufacturing Industries (SMB), Educational Institutions and Examination Boards. TCS iON provides technology by means of a unique IT-as-a-Service model, offering end-to-end business solutions. It caters to the needs of multiple industry segments, through innovative, easy-to-use, secured, integrated, hosted solutions in a build-as-you-grow, pay-as-you-use business model. TCS iON serves its clients with the help of best practices gained through TCS' global experience, domestic market reach, skills, and delivery capabilities. iON's Cloud Based Solution is highly modular, scalable and configurable giving businesses and educational institutions the benefits of increased efficiencies, faster go to market, predictability of technology as well as spend and better business results.

Integrated solutions

We as a cloud based solutions offer single-window IT with a pre-integrated suite of hardware, network, software and services. We ensure that your functions are digitized, automated and connected. For example, if you are using a CRM solution along with a core ERP (e.g a Manufacturing ERP) and have a document management system to organize supporting files and an HRMS, we ensure that these solutions are connected and work as one. So for you, it is simply one IT and not multiple applications. Integrated applications thus provide a comprehensive view of business enabling better decisions.

Increased Agility

We bring in the agility to keep pace with changing processes or a new line of business. We help you configure the processes to work as you currently do or the software recommends and allows you to choose industry best practices based on your business parameters. iON gives you increased convenience allowing you to perform various tasks from your mobile device, no matter where you are. Being automatically compliant with statutory requirements, the solution ensures your company is always audit ready and legally compliant.

A Pay-as-you-use Model

Our model eliminates capital investment up front as we facilitate procurement of the IT infrastructure and software on rent for the duration of the contract. Additionally, you only pay for the number of users who actually use the solution. Thus, you pay as you use on a monthly basis which includes maintenance and training. Typically, with the iON cloud based solutions, the ROI exceeds rental within three months, when best practices are well followed.

Personalized Solutions

Although iON is a cloud service for education, exam boards and manufacturing, the software is configurable to each sector. You will always get the flavor of your business by picking and choosing what processes you would need. Furthermore, the multilingual capability of the solution allows you to customize the solution label names to read in vernacular languages (like Hindi, Marathi, Tamil etc) enabling users to learn and operate the solution with ease.

Auto Upgrades

We continuously invest in our cloud based solutions to incorporate best practices. The solution is constantly enriched based on user feedback and industry and statutory changes. You will get the upgrades without disrupting your business operations or any additional cost. Being in perpetual beta ensures that there is no technology obsolescence.

Enhanced Business Continuity

Our solution offers optimal performance in normal broadband connectivity along with a stringent security mechanism to ensure your data privacy is maintained. The capacity of the iON cloud based solution grows with your increasing computing needs and reduces the need for IT staff. The solution is resilient to failures as the service works from back-up data centers in the event of a disaster, ensuring continuity of business operations.
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