Academic Partner

Hospital Operations Executive

Join to Learn the Functioning of a Healthcare Organisation

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Hospital Operations Executives are the key resources in supervising day-to-day operations of hospital infrastructure and facilities.

    • Potential Job Opportunities

      10,000+ job opportunities across various hospitals

    • Earning Potential

      Potential to earn an average salary of ₹ 2 LPA to ₹ 4 LPA

    • Employment Sector

      Hospitals, Diagnostic Centres, Home Healthcare Centres, Medical Tourism Centres, Telemedicine Centres and others

    Potential Career Path

    • Quality Assistant
    • Inventory Auditor
    • Operations Manager

    Related Courses

    Course Details

    • Commencement Date
    • Duration 250 hours
    • Language English
    • Eligibility Criteria Diploma/Graduates
      Minimum Age: 18 Years
    • Assessment
      • Multiple intermediate assessments and one final assessment leading to certification.
      • Final assessment date will be announced, 1 month in advance.
      • NA
      • NA
    • Total Credits NA
      Lecture Credits NA
      Practical Credits NA
    • Course Format Online (Self-paced + Live Lectures)
    Learning and Assessment Centre

    What you will learn in the course

    1
    Management Concepts
    2
    Basics of Financial Management
    3
    Problem Solving Skills
    4
    Negotiation Techniques
    5
    Biomedical Waste Management
    6
    Quality Accreditation
    7
    NA
    8
    NA

    Course Summary

    Executives in the hospital management and patient-care sector play a vital role in the frontline workforce category. They bridge the gap between the clinical, non-clinical and administrative procedures in the hospital that complement the efforts of the hospital management team to ensure better patient-care delivery at all times and at every step. Hospital Operations Executives best understand the quality standards to be maintained in the hospital using technology, clinical aspects and also the financial implications.

    This course will help learners build their career as a Customer Relations Executive, Patient Services Executive, Outpatient Services Executive and Inpatient Services Executive.

    Key Skills:

    • In-depth understanding of Healthcare procedures and regulations
    • Basic Accounting Skills
    • Problem Solving Attitude
    • Digital Skills

    Read more

    Certificate

    Course Syllabus

    The course syllabus will be delivered through a combination of learning resources, live lectures, on-the-job training (OJT) and community-based interactions.

      Hospital Administration keeps the hospital running efficiently, coordinates with the key departments, reports and supervises on day-to-day activities and updates.
      Hospital quality measures and standards, improving care delivery and means of enhancing patient outcomes, enhancing inter-service quality of different patient groups on both functional and technical aspects.
      Learn digital skills including computer literacy for understanding digital applications, telemedicine, and insurance for facilities in a hospital environment.
      Clinical Management imparts training on elements including patient satisfaction, billing, accounting and appointment management.
      Understand accounting and financial management, general terms and tax laws that apply to both individuals and healthcare businesses.

    Course Component

    Digital Learning Resources

    Enriching learning resources accessible anytime and anywhere

    Live Lectures

    Live lectures delivered by Academic Experts

    Academic Connect Community

    Moderated by an Academic Expert with a focus on building conceptual clarity

    Industry Connect Community​

    Moderated by an Industry Expert with a focus on building industry-oriented applied knowledge

    Industry Assignments​

    Access to projects to offer industry-relevant practical exposure to learners

    Intermediate Assessments

    Continuous check for skills competency highlighting scope for improvement

    Final Assessment

    End-term test of theoretical and applied knowledge

    Digital Certification

    Certificate issued by Academia and Industry on successful completion of the learning programme

    Internship Opportunity

    To provide on-the-job real-time industry exposure for learners in the respective learning programmes

    Job Opportunity

    Access to TCS iON Job Listing Portal - a hub of employment opportunities across sectors

    Meet the Mentor(s)

    Dr. Bhanupriya Shivshankar is an alumnus of Seth GSMC and KEM Hospital, Mumbai, with 10+ years of experience in teaching and training in the field of professional education. Throughout her career, she has demonstrated consistent success as an educator, researcher and administrator. As an educator, the subjects of her interest are healthcare administration & hospital management, pain & palliative medicine, and brief interventions in substance abuse. "
    + Read More

    Alok Tripathi

    Dr. Bhanupriya Shivshankar Pande

    MD, Assistant Professor


    Mumbai

    Dr. Lakshmi Sastry is a dental graduate (2013) from DAPMRV Dental College, Bangalore. She has been awarded the "Certificate of Merit in Public Health Dentistry". She has worked in a reputed clinic chain such as M. V. Centre for Diabetes & Research (WHO recognised research centre) and also in private clinics. + Read More

    Dr. Tarachand Amgoth

    Dr. Lakshmi Sastry

    Healthcare Market Research and Marketing Consultant

    Bangalore

    FAQs

    • Candidates must apply on OR before the application closure date.
    • Verification of candidate details will be done by Academic Partner.
    • If the application is approved, candidates will receive an approval notification via email.
    • In case the application gets rejected, candidates would not be able to enrol for the programme.
    • If there is any information missing in the application form, candidates would be asked to edit/fill the application form with missed out information and resubmit.
    • Approved candidates will receive the Activation Code from their respective institutions to activate the course.
    • The learning programme will be added to learner’s dashboard subject to successful payment and activation.
    Candidates who have cleared diploma/graduation are eligible to join this learning programme. This programme will be helpful for those who wish to explore the opportunities in healthcare and work on the frontline to create an impact in patient-care.
    This programme includes online live sessions, recordings of live sessions, reading materials, on-the-job training and community-based interactions.
    100% attendance for scheduled live lecture sessions on the learning platform and OJT sessions is mandatory.
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    It is recommended to complete the programme during the scheduled time period. In case of any break in the learning progress, learner will need to purchase the programme again.
  • The programme includes two sets of assessments - Intermediate and Final.
    • Intermediate Assessments: These are module-wise assessments, quizzes/assignments that are planned at regular intervals through the entire programme duration. The end of module exams have no weightage in the final summative score of this programme.
    • Final Assessment: Final assessment will be conducted at the end of the learning programme.
  • Learners need to secure minimum 75% of marks to pass the final assessment.
  • Learners will get two attempts to clear the final exam. An exam fee will be applicable for the second attempt.
    • If the learner is not able to clear the exam in the second attempt, he/she will have to purchase the programme again.
    • Learners should have 100% attendance for live lectures and OJT sessions.
    • Completion of all module nodes (inclusive of internal assessments and assignments).
    • Successful completion of summative/final assessment and projects (as applicable).
    • The following is the performance grade structure for the final assessment for this programme:
        • 90% and above : Grade A
        • 75% to < 90% : Grade B
        • < 75% : Fail
    • Learners who have not cleared/appeared for the summative assessments can reappear for the same. Candidates will be provided total of 3 attempts to clear the summative exams.
  • This programme is designed in consultation with our academic and industry SMEs to ensure that the skills and competencies covered are relevant and makes the learner job ready.
  • The programme emphasises on both conceptual and hands-on practice and complimented with internship opportunities in industry, as applicable.
  • In addition to the programme certificate, learners can also opt for TCS iON National Qualifier Test (NQT) from TCS iON to enhance their job accessibility. TCS NQT Score is a validation of their cognitive and aptitude skills.
  • Remote or on-site internship opportunities will be made available, as applicable. This is subject to available opportunities and policies of the companies.
  • Access to employment opportunities is subject to available vacancies and hiring policies of the companies.
    • Once the payment is made, no refund will be issued under any circumstances.