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Hospital Operations Executives are the key resources in supervising day-to-day operations of hospital infrastructure and facilities.
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Potential Job Opportunities
10,000+ job opportunities across various hospitals
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Earning Potential
Potential to earn an average salary of
₹ 2 LPA to ₹ 4 LPA -
Employment Sector
Hospitals, Diagnostic Centres, Home Healthcare Centres, Medical Tourism Centres, Telemedicine Centres and others
Course Details
- Commencement Date
- Duration 250 hours
- Language English
- Eligibility Criteria Diploma/Graduates
Minimum Age: 18 Years - Assessment
- Multiple intermediate assessments and one final assessment leading to certification.
- Final assessment date will be announced, 1 month in advance.
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- Total Credits NA
Lecture Credits NAPractical Credits NA
- Course Format Online (Self-paced + Live Lectures)
What you will learn in the course
Course Summary
Executives in the hospital management and patient-care sector play a vital role in the frontline workforce category. They bridge the gap between the clinical, non-clinical and administrative procedures in the hospital that complement the efforts of the hospital management team to ensure better patient-care delivery at all times and at every step. Hospital Operations Executives best understand the quality standards to be maintained in the hospital using technology, clinical aspects and also the financial implications.
This course will help learners build their career as a Customer Relations Executive, Patient Services Executive, Outpatient Services Executive and Inpatient Services Executive.
Key Skills:
- In-depth understanding of Healthcare procedures and regulations
- Basic Accounting Skills
- Problem Solving Attitude
- Digital Skills
Certificate
Course Syllabus
The course syllabus will be delivered through a combination of learning resources, live lectures, on-the-job training (OJT) and community-based interactions.
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Hospital Administration keeps the hospital running efficiently, coordinates with the key departments, reports and supervises on day-to-day activities and updates.
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Hospital quality measures and standards, improving care delivery and means of enhancing patient outcomes, enhancing inter-service quality of different patient groups on both functional and technical aspects.
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Learn digital skills including computer literacy for understanding digital applications, telemedicine, and insurance for facilities in a hospital environment.
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Clinical Management imparts training on elements including patient satisfaction, billing, accounting and appointment management.
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Understand accounting and financial management, general terms and tax laws that apply to both individuals and healthcare businesses.
Meet the Mentor(s)
Dr. Lakshmi Sastry
Healthcare Market Research and Marketing Consultant
Bangalore
Dr. Lakshmi Sastry is a dental graduate (2013) from DAPMRV Dental College, Bangalore. She has been awarded the "Certificate of Merit in Public Health Dentistry". She has worked in a reputed clinic chain such as M. V. Centre for Diabetes & Research (WHO recognised research centre) and also in private clinics.
Dr. Bhanupriya Shivshankar Pande
MD, Assistant Professor
Mumbai
Dr. Bhanupriya Shivshankar is an alumnus of Seth GSMC and KEM Hospital, Mumbai, with 10+ years of experience in teaching and training in the field of professional education. Throughout her career, she has demonstrated consistent success as an educator, researcher and administrator. As an educator, the subjects of her interest are healthcare administration & hospital management, pain & palliative medicine, and brief interventions in substance abuse.
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